cd45 Frequently Asked
Questions

cd45 requires a valid government-issued photo ID for KYC verification — this can be a National ID Card (NID), passport, or driving licence issued in Bangladesh. You will also need to provide a selfie holding your ID and, in some cases, proof of address such as a utility bill or bank statement dated within the last three months. KYC is mandatory before your first withdrawal is processed.

cd45 typically completes account verification within 24 to 48 hours after you submit your KYC documents. During busy periods — such as around major cricket tournaments like BPL or IPL — it may take up to 72 hours. You will receive an email notification at the address linked to your account once verification is complete. You can continue depositing and playing while verification is in progress.

To reset your cd45 password, click the "Forgot Password" link on the login page and enter your registered mobile number or email address. A secure reset link or OTP will be sent to you within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message within 10 minutes, check your spam folder or contact [email protected] for assistance.

No — cd45 strictly allows only one account per person. Creating duplicate accounts is a violation of the Terms and Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any balances held within them. If you have accidentally created two accounts, contact [email protected] immediately so the team can merge or close the duplicate before any penalties are applied.

To deposit via bKash on cd45, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a cd45 bKash merchant number and a unique reference code. Open your bKash app, send the deposit amount to that merchant number using the Send Money option, and enter the reference code in the payment note field. Your cd45 balance is typically credited within 1 to 5 minutes.

bKash deposits on cd45 are credited almost instantly — most transactions are confirmed within 1 to 5 minutes of the bKash payment being sent. In rare cases where there is network congestion or a high transaction volume during a live cricket match, it may take up to 15 minutes. If your deposit is not reflected after 30 minutes, contact the support team with your bKash transaction ID and our team will resolve it within the hour.

The minimum deposit on cd45 is ৳200 across all supported payment methods including bKash, Nagad, Rocket, and Upay. Bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, or City Bank have a higher minimum of ৳500 due to bank processing requirements. There is no maximum deposit limit set by cd45, although individual payment providers such as bKash and Nagad may impose their own per-transaction limits.

The minimum withdrawal amount on cd45 is ৳500 for mobile wallet methods (bKash, Nagad, Rocket, Upay) and ৳1,000 for bank transfers. Your account must be fully KYC-verified before any withdrawal can be processed. Withdrawals to bKash and Nagad are typically completed within 1 to 4 hours, while bank transfers may take 1 to 3 business days depending on your bank's processing schedule.

cd45 does not charge any platform-side fees on withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges, which are outside cd45's control. We recommend checking your bKash or Nagad app for the current receive-money fee schedule. To avoid any reduction in your withdrawal amount, always confirm your payment provider's fee structure before initiating a withdrawal.

No — cd45's anti-fraud policy requires that withdrawals be sent to the same payment account used for deposits. This means if you deposited via bKash number 01XXXXXXXXX, your withdrawal must be returned to that same number. This policy protects your funds and prevents unauthorised third-party withdrawals. If you need to change your registered payment number, contact [email protected] and complete the required identity re-verification process first.

To bet on BPL (Bangladesh Premier League) matches on cd45, navigate to the Cricket section from the main menu. Select an upcoming BPL match from the schedule, choose your market — match winner, top batsman, total runs, or other available options — enter your stake in BDT, and confirm the bet. Live in-play betting is also available during matches, letting you place bets as the action unfolds in real time.

cd45 covers a wide range of international and domestic cricket tournaments including the Bangladesh Premier League (BPL), IPL (Indian Premier League), ICC T20 World Cup, ICC Cricket World Cup, Asia Cup, and bilateral Test and ODI series featuring the Bangladesh Tigers. Markets include match winner, top scorer, total sixes, innings runs, player of the match, and many other bet types depending on the tournament and fixture.

Yes — all slot games on cd45 use certified Random Number Generator (RNG) technology to ensure every spin is completely independent and fair. The platform partners with reputable game providers whose titles are regularly audited for fairness. cd45 also uses 256-bit SSL encryption to protect all financial and personal data. You can review the RTP (Return to Player) percentage for each slot in the game information panel before playing.

Yes — cd45 is fully optimised for mobile browsers on both Android and iOS devices. The entire platform, including cricket betting, slots, live casino, and card games like Callbreak, works smoothly through your phone's browser without requiring a separate app download. Simply visit cd45.io in your mobile browser and log in to access all features. The mobile interface automatically adjusts to your screen size for a comfortable experience.

Callbreak on cd45 is a South Asian trick-taking card game played with a standard 52-card deck between four players, with spades always as the trump suit. At the start of each round, each player declares how many tricks they expect to win. You earn points for meeting or exceeding your declared bid and lose points for falling short. The player with the highest cumulative score after the agreed number of rounds wins the game.

cd45 offers a welcome bonus to newly registered players on their first qualifying deposit. The bonus amount and percentage match are subject to current promotions — check the Promotions section of the site after logging in for the latest offer. Welcome bonuses are typically credited to your account within a few minutes of making your qualifying deposit and come with wagering requirements that must be met before any bonus-derived winnings can be withdrawn.

Wagering requirements on cd45 specify how many times you must play through a bonus amount before the resulting winnings become withdrawable. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place a total of ৳10,000 in bets before you can withdraw bonus-related winnings. The specific requirement for each promotion is stated in the bonus terms. Sports bets and casino games may contribute differently toward meeting the wagering total.

Yes — cd45 bonuses have an expiry period, which is specified in the individual promotion's terms and conditions at the time the bonus is credited. Typically, welcome bonuses and free spins expire within 7 to 30 days if wagering requirements are not completed within that window. Expired bonus funds and any winnings generated from them are automatically removed from your account. Always check the expiry date in your account's Bonus section after claiming any promotion.

RTP (Return to Player) varies by individual slot title on cd45, but most games from our partner providers fall in the range of 95% to 97.5%. High-volatility slots may offer RTPs toward the lower end of the scale but with larger potential payouts, while low-volatility titles tend to pay out more frequently at smaller amounts. You can find the specific RTP for any slot in the game's information or paytable section before placing your first spin.

cd45 operates as an online betting and casino platform serving Bangladesh and uses industry-standard 256-bit SSL encryption to protect all player data and transactions. The platform is committed to fair play, transparent operations, and responsible gaming. Players are encouraged to familiarise themselves with their local regulations regarding online gambling. cd45 does not make specific claims about regulatory licensing from Bangladeshi government bodies but maintains strict security and fair play standards.

The minimum age to register and play on cd45 is 21 years old. This applies to all players across Bangladesh without exception. Age is verified during the KYC process, and any account found to belong to a person under 21 is immediately suspended and closed, with all funds returned to the original payment method. cd45 has zero tolerance for underage gambling and actively enforces this policy through mandatory identity verification.

To self-exclude from cd45, email [email protected] with the subject line "Self-Exclusion Request" and state your preferred exclusion period: 6 months, 12 months, 5 years, or permanent. The exclusion is activated immediately upon confirmation, preventing any login, deposit, or betting activity for the chosen duration. Self-exclusion on cd45 is free, binding, and cannot be reversed before the selected period expires. Your remaining account balance can still be withdrawn after exclusion is applied.

You can set daily, weekly, or monthly deposit limits on your cd45 account by going to Account Settings and selecting the Responsible Gaming section, or by contacting [email protected] with your preferred limit. Reducing an existing deposit limit takes effect immediately, while increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions. All deposit limits apply across every payment method on your account including bKash, Nagad, Rocket, and Upay.

The fastest way to reach cd45 customer support is by emailing [email protected]. The support team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Eid, Victory Day (16 December), and Independence Day (26 March). All times are Bangladesh Standard Time (UTC+6). For responsible gaming concerns, use the subject line "Responsible Gaming Help" for priority routing to a specialist team member.